The World's Smartest Service Technician. At Your Fingertips.
Modern Ai meets world-class CNC service knowledge. Empower your shop with the CNCWise software platform: an Ai powered virtual service technician, an advanced preventative maintenance dashboard, as well as exclusive component repair discounts. Subscribing to CNCWise is like having a master service technician on your shop floor 24/7.
The CNCWise® Ecosystem
A comprehensive suite of tools designed to reduce downtime, reduce repair costs, and bring expert-level troubleshooting directly to your shop floor.
We built a virtual service technician that is powered by Ai and trained on an extensive databse of 45+ years of CNC service experience and "tribal knowledge".
- Instant troubleshooting help
- Reduce machine downtime
- Powered by 45+ years of expertise
Track maintenance tasks that actually reduce unexpected breakdowns and downtime on your machines. Preventing downtime has never been easier.
- Track maintenance tasks
- Maintenance tasks curated by experts
- Extend machine lifespan
Get heavy discounts on electronic component repair, bypassing expensive factory replacements.
- Significant cost savings
- Fanuc, HAAS, Mitsubishi, and more
- Reduce the burden of component failure
Stop waiting for
$200/hr service.
The CNCWise Ai Technician acts as your in-house expert, providing instant, accurate troubleshooting guidance to get you back to production quickly. See a few examples of the CNCWise Ai Technician below.
- Instant resolutions for complex issues
- Interactive, step-by-step procedures
- Trained on 45+ years of service knowledge
- Reduce costly service calls
A Few Machine Tool Brands
we Have Extensive Experience With
46 Years of Expertise, and Counting.
For over four decades, the minds behind CNCWise have been on the shop floor. Starting in 1980, our founders began repairing the earliest analog CNC machines. We've seen the evolution of manufacturing firsthand—from punch tapes to complex multi-axis machining centers.
This deep, hands-on experience is the foundation of CNCWise. We didn't just build a software platform; we codified forty-six years of hard-won diagnostic intuition into a software platform that understands your machines as well as a master technician does.
We know the cost of downtime. We understand the frustration of waiting for on-site service. This is why we built the first solution of its kind: to put expert-level troubleshooting directly in your hands.
The Analog Era
Our founders began their careers repairing the earliest NC and analog CNC equipment, mastering the electrical and mechanical foundations of the industry.
Digital Transition
As machines evolved, so did our expertise. We navigated the shift to complex servo systems and early digital controls, reducing downtime for high-volume shops.
Knowledge Database
Recognizing the demand for dependable repair resources, we began building our information database, planning to replicate our knowledge and repair abilities.
Ai Integration
Launch of CNCWise. We codified over 45 years of hard-won diagnostic intuition into a virtual service technician, available to you 24/7.
Preventative Maintenance Portal
Track tasks, access procedures, back-up parameters, and keep your production running with our advanced maintenance portal. Many of our suggested tasks aren't even in machine manuals. More than 45 years of repair has shown us exactly what causes breakdowns and downtime.
Individual Machine Dashboards
Each machine gets a dashboard that populates with recommended maintenance tasks based on the machine type, keeping track of maintenance tasks for every machine that actually prevent breakdowns and downtime.
Stop Overpaying.
Buying replacement components from the manufacturer is draining your profits. With a CNCWise subscription, get expert electronic component repairs at a 25% discount of our standard repair pricing. All done in-house, by the same team of technicians that brought you CNCWise.
- Servo Amplifiers
- Backlight Replacement
- Spindle Drive Modules
- Control Power Supply Modules
- Power Supply Modules
- Fanuc, Mitsubishi, Haas, and more
Simple Pricing. Unlimited Solutions.
The average CNC service call in the United States costs $1,325 in labor alone. The average cost for an electronic replacement component is $6,745. The average wait to get a technician on site is three days. You can't afford not to subscribe.
Billed $3828 annually
- iDi Technician – Unlimited Access
- Preventative Maintenance Tracking
- 25% Electronic Component Repair Discount
- Unlimited Email Support
Contact Form
Whether you're looking for more information about the CNCWise software platform, looking to begin a component repair inquiry, looking to inquire about partnering as an OEM, or looking for assistance with billing or general platform help, fill out this form and one of our team members will reach out to you shortly. We reply to most inquiries within two hours.
Frequently asked questions
Get the technical details on how CNCWise reduces downtime and cuts repair costs.